Return Policy

Return Policy

Fragrance is deeply personal, and while we stand behind the authenticity of every product we send, we understand that a scent may not be quite right for you. For this reason, we can only accept returns on items that are unopened and unused.

Opened or Used Items

Once a product has been opened, sprayed or tampered with, it is no longer eligible for a return or refund. This is in line with hygiene standards for fragrance products.

International Orders

For international orders, please note that all sales are final. Due to shipping regulations around fragrance, we are unable to process returns from outside Scandinavia.

Return Requests

To request a return, you must contact us within 30 days of the delivery date by emailing support@libere.no.

Please include:

• Your order number
• The reason for the return

If the return is approved, we will issue a return shipping label.

Items sent back without prior authorization or without using our provided return label may be refused.

Returned items must be shipped within 7 calendar days after the return label is issued. Returns shipped after this timeframe may be declined.